Sign on Bonus available to qualified Candidates!
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
MASTER TECHNICIAN POSITION SUMMARY
As a Master Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide fast and friendly customer service
- Strong diagnostic skills A/C, drivability, electrical, and suspension.
- Examine vehicles to determine extent of damage or malfunctions.
- Test drive vehicles to verify complaint.
- Repair, replace, and adjust brakes.
- Review work orders and discuss work with Service Advisors.
- Follow systematic checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Test and adjust repaired systems to meet manufacturers' performance specifications.
- Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
- Perform routine and scheduled maintenance services such as oil changes, and other maintenance.
- Repair and service air conditioning, heating, engine-cooling, and electrical systems.
- Promote sales through explaining benefits of service and products to customers
- Maintain timely and professional communication with management, employees, vendors and customers
- Keep supervisor informed of any maintenance problems and/or any issues that need attention
- Safely operate customer vehicles with automatic and manual transmissions
- Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
- Maintain a clean environment, tools and equipment, using company guidelines
- Know and adhere to company policies and procedures
- Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
QUALIFICATIONS
- ASE Certification
- Availability to work holidays, weekends, and after regular business hours as needed
- Reliable transportation to work
- Ability to learn new concepts and use technical materials
- Ability to consistently operate a computer and other office productivity machinery
- Capability to safely operate automatic and manual transmission vehicles
- Willingness to work with hazardous materials and in outdoor weather conditions
- Complies with Personal Protection Equipment (PPE) regulations
- Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
- Ability to move and lift up to 75 pounds
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
